How to Increase Your Vacation Rental Reservations

Vacation rental marketing is  about educating your prospective guest.  It isn’t about selling them.  One of the most effective ways to educate your potential guests is to create your own blog offering insights and information about the area where your vacation rental is located.

In 1996 when the online vacation rental market started to grow most vacation rental owners were in the business of either getting renters  by listing an ad in a magazine or listing it with a vacation rental agency —  and typically if their rental property was halfway decent they would receive frequent  bookings.

Unfortunately those days are gone.   Today competition in the vacation rental marketplace is fiercer than ever before. There are many reasons for this though two primary reasons stand out.  First is the increase in supply of vacation rentals, and second is the dramatic increase in importance of getting your vacation rental “discovered” online.    There are both more vacation rentals and the number of vacation rental websites and competition for search engine and social network discovery continues to intensify.

Vacation rental owners now compete for the attention of the online traveler who is pulled in different directions by vacation rental listing sites,  vacation owner sites,  agency sites and general vacation sites — and that’s not including the massive growth in social platforms that also present owners and agents with a myriad of opportunities to market their rentals.

One thing hasn’t changed though,  and that is, to stand out from the crowd one needs to be different, and better,  in how you do things both online and off than most vacation rental owners in your area.    This includes:

  • how and where you market you vacation rental ,
  • how you educate travelers while they’re online discovering and exploring different vacation rental possibilities,  to
  • how you quickly and effectively get potential guests comfortable with you and your rental, to
  • securing the reservation and then exceeding your guests expectations when they do stay at your rental so that upon their return home they are eager and willing to write a great reviews about your home.I know that’s plenty to take in —  though just like any other business,  success in the vacation rental business requires one to be remarkable.

When it comes to online marketing of vacation rentals a well run blog is vitally  important  to your current success and will  to grow in importance as the web continues to evolve.

Why?

From a basic level — a blog for your vacation rental places you in a far better position than an owner of a similar vacation rental.   However not all blogs are created equal.   In order to have a blog that attracts traffic and attention that turns into leads you need to approach the way you blog intelligently and with the goal of openly and honestly educating your potential guests about your vacation rental and the area where it is located.

The following 5 major benefits  are key reasons for creating and maintaining a blog:

1.  A blog for your vacation rental allows you to create an ongoing conversation with potential guests and prior guests.

2.   It enables you to more effectively gain your guests’ trust,  by providing them with more insights and useful information about your rental, including the area,  photos and past guests reviews than any vacation rental listing site can.

3.   You control your blog and can reach out to previous guests of your home to write posts and share photos, something that is quite challenging to do on a regular website.

4.  You are the expert of the area where your vacation rental is located providing you with the position to easily, clearly and effectively share valuable information with potential guests that no other owner is providing.

5. For numerous reasons, the trend of search engines that love new, interesting and fresh content, that attracts the attention of users on major social platforms, will continue to grow in importance.  ie. the “old days” of SEO and backlinks while not “dead” has been replaced by a much more sophisticated search engine environment.

Why is this important?  Well, while larger vacation rental sites may seem to receive the bulk of the search engine traffic, there is a clear shift towards fresher more relevant content.

This trend means that if you write about your home,  the area where your home is located — which you likely know much more than most, if not all your guests,  then you will substantially increase the chance of your blog posts ranking high in Google’s results.

If you’re beating yourself up over not coming up for major search terms you need to quit that now.  You may never come up for the most competitive terms —  such as  “location + vacation rental” and that is alright because the number of searches for vacation rentals that are not so specific is as large, if not larger, than these so-called “popular terms.”   It’s these less popular terms that you want to start coming up for on search.

So how do you do this?

With a blog 🙂 where you consistently write informative content, including specific details about the area that you are uniquely qualified to write about given that you own a vacation rental there, with catchy titles that  attract clicks on social platforms — a factor that Google is looking at,  and you will start to show up for many more of the “less popular,” though equally important searched on terms, that travelers are using when looking for a vacation rental in your area.    Take it a step further and add videos about the area that keep visitors on your pages longer and you’ll start to rank even higher as Google looks at how much time a visitor spends on a particular post.    Top this off by posting the video on YouTube and you’re likely to start getting inquiries because Google continues to favorite content on it’s own sites such as YouTube and Google+.    By executing on these few steps you’ll start tapping into the more important developments and changes to Google’s algorithm with the result being that you generate more traffic to your site from more sources that result in more inquiries and reservations.

The primary goal here is to extend what you are already doing to promote your vacation rental on listing sites by creating a platform that you own,  and that isn’t part of a vacation rental listing site, and the ultimate way to do that is to create a blog.

If you already have your own domain, the best thing to do is to add a blog to your domain.  If you don’t have a vacation rental website of your own, then go to wordpress.com and create a blog,  and make certain that you obtain your own domain name – as not using your own domain is essentially akin to renting something rather than owning it.

Ok, so now you may be wondering how to create a vacation rental blog and maintain it.

The most effective way to do this is to brainstorm all the questions that you have been asked about your vacation rental’s location.

Think of questions like:

1. What’s the best place to eat?

2.  What’s the weather like in _____?

3. Are there any surfing instructors that you recommend?

4. Where can we rent ATVs?

You’ll    probably come up with a really long list of questions and that’s a great thing.  Instead of coming up with questions about your home focus on the area at first because this is what many travelers are going to be searching for.   Also,  unless you’re sharing information from other guests, or just providing factual information about your rental, using glowing prose to “showcase” you rental is more like selling than it is about educating or helping out someone that is figuring out whether to vacation in your area.

The next step is to select a question per day, week,  or bi-weekly — whatever you feel comfortable with and have the time to answer and spend some time writing an answer to your question.    Next publish, or post,  your question and answer on your blog.   You will quickly start to separate yourself from other vacation rental marketers in your area and become a source of information for your area which will benefit you and your guests..

Start to do this you’ll fairly quickly see an increase in traffic to your blog that  will turn into more inquiries and more reservations.

The following graphic provides amazing insights into the competitiveness of vacation rental marketing and the typical process a guest will go through before renting a home.  The key takeaway here is “give them more.”  Educate them about your rental so that if there is a “good match” they pick yours!

Netamatix-vaction-rental-infographic (1)

The fact that 83% of travelers are more likely to make an inquiry if there are 20 photos or more, and that 64% are more likely to make an inquiry if there are more than 2,000 words describing the rental — most listings are about 500 words in length – is pretty clear proof that people want to “know” what they are renting.  It’s understandable though sometimes when we think “sales” rather than “education” we miss out on common sense which is that we should want to be renting to people that truly want a vacation rental like ours.      That’s why on vacationdiggs we provide owners with unlimited room to describe their vacation rental plus unlimited photos.    Still, listing on vacationdiggs or any other listing site is no replacement for a “living, breathing” blog that truly shines a light on your rental.

In the next article I will discuss how you can take your blog and use it as the central hub in your online vacation rental marketing strategy.The power of blogging is under estimated in the vacation rental industry by private owners that have become in large part dependent on vacation rental listing sites.  While these site are a tremendous asset and important to be on,  relying on them alone will not be sufficient to stand out in the highly competitive marketplace.

 Google
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2 thoughts on “How to Increase Your Vacation Rental Reservations

  1. The key is in creating a relationship with your guests before they come. Call them, don’t email. Start a dialogue and understand expectations and wants. Expectations are crucial and, unfortunately, too many owners still liberally sprinkle superlatives amongst their descriptions. What’s ‘luxury’ to me may be merely ‘reasonable’ to you. I always tell my clients to carefully manage expectations, and if they can too Save Something Back for arrival, some unexpected extra that adds to the initial excitement and curiosity.

    One owner I know doesn’t mention his wine cellar until arrival day! Guest reviews and using social media are rapidly growing in importance, as word of mouth bookings will predominate in future years – Twitter and Facebook aren’t just for friends, in business they’re for building trust.

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